When will my order arrive?

We'll dispatch your order as soon as we can - this is often the same business day whenever possible. We will be shipping orders as normal during the current pandemic.

To keep you fully informed we'll send you an email when your order has been dispatched.

Please note that the times stated in the table below are based on average delivery times.

On rare occasions, due to factors outside our control, delivery may take slightly longer on our free delivery services. If you haven't received your order within the estimated time, please accept our apologies. Please contact us and we'll be happy to provide further assistance.

Destination Delivery Method Delivery Time Price
UK Economy Delivery
FREE Delivery
Tracked Delivery 48 Hours
Tracked Delivery 24 Hours
*DPD Next Day Delivery
3-4 Working Days
3-4 Working Days
2-3 Working Days
1-2 Working Days
1 Working Day
£1.69 on orders under £14.99
Free on orders over £14.99
£1.99 
£2.99
£5.99
Australia Economy Delivery
FREE Delivery
Tracked Delivery  
7-10 Working Days
7-10 Working Days
5-7 Working Days 
$3.68 on orders under $27.75
Free on orders over $27.75
$16.63
Canada Tracked Delivery
FREE Tracked Delivery
7-10 Working Days
7-10 Working Days
$3.88 on orders under $29.25
Free on orders over $29.25
*US Economy Delivery
FREE Delivery
Tracked Delivery
7-10 Working Days
7-10 Working Days
5-7 Working Days
$7.24 on orders under $21.75
Free on orders over $21.75
$14.49
Singapore
Economy Delivery
FREE Delivery
Tracked Delivery
7-10 Working Days
7-10 Working Days 
5-7 Working Days
$3.62 on orders under $27.30
Free on orders over $27.30
$16.36
New Zealand Tracked Delivery 5-7 Working Days £8.99
*Europe Economy Delivery
FREE Delivery
Tracked Delivery
7-10 Working Days
7-10 Working Days
5-7 Working Days
€3.89 on orders under €19.50
Free on orders over €19.50
€11.69

*We only ship to parts of the US, states include: California, Texas, New York, Florida, Illinois, Washington, Pennsylvania, Georgia, Virginia, North Carolina, Ohio and New Jersey.

*We only ship to parts of Europe, countries include: Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Ireland, Netherlands, Portugal and Sweden.

*DPD Next Day Delivery orders to the UK, please note:

- Orders placed before 3:30pm Friday will be delivered Monday.
- Orders placed after 3:30pm Friday will be delivered Tuesday.

Please note, due to the recent Covid-19 epidemic, delivery times may be extended up to an additional week to some territories. 

*Unfortunately due to regular problems when delivering to certain countries via a non-tracked service, we cannot currently offer our free international delivery service to the following:

  • New Zealand

Special note for Australia: We have been advised that parcels are currently expected to take 15-25 working days to arrive to Australia, depending on the location. This is due to measures being taken to prevent the spread of Covid-19. We are currently taking steps to try to reduce this delivery time as much as possible. 

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